Why Norman Homeowners & Businesses Choose Our Trusted Team
Choosing the right company for your heat pump installation or replacement can have a lasting impact on your comfort, efficiency, and year-round utility bills. At Arthur's Air Conditioning and Heating, we bring more than 22 years of hands-on experience serving Norman and the surrounding areas. Our fully certified, insured professionals understand the demands of Oklahoma’s unpredictable climate and deliver reliable solutions designed for both residential and commercial HVAC spaces. With quotes, transparent pricing, and satisfaction guarantees, we guide you through the process and help you make smart, confident decisions for your home or business—eliminating hidden costs and surprises every step of the way.
In addition to our technical acumen, we emphasize a customer-first philosophy from your first call to the final walkthrough. You’ll work with a team that values clear, responsive communication and offers insight built from years of working throughout Norman. Whether you’re installing a new heat pump system or replacing an outdated one, you can count on honest answers and straightforward guidance. Our focus on personalized solutions, proactive updates, and ongoing support has earned us the loyalty of countless local property owners who rely on us for upgrades, maintenance, and everything in between.
Request a quote for heat pump installation in Norman when you call (405) 302-8225.
With heat pump installation in Norman, it’s vital to consider the wide temperature swings that define our region. Whether you’re upgrading an old unit or planning a brand-new system, our approach ensures you get a heat pump replacement that matches your property’s heating and cooling needs. We evaluate all key factors, including insulation, square footage, ductwork conditions, household or business usage patterns, and energy goals to create a solution that maximizes comfort and energy savings.
Our process is straightforward and results-driven. We consult with clients on system types—such as air-source heat pumps or ductless mini-splits—highlighting advantages based on Norman’s climate. As a heat pump replacement company, we manage everything from responsible equipment disposal to helping you leverage available state and local incentives. Every system we install is carefully matched for capacity and efficiency, meaning fewer breakdowns, improved air quality, and lower annual costs. We stand behind our work with clear second opinions, robust warranties, and a service team ready to assist if your needs change over time.
How Our Heat Pump Process Works
When you reach out for heat pump installation or heat pump replacement in Norman, you’ll receive a transparent and guided experience. Our process keeps you informed and comfortable from the initial consultation to post-installation support.
FTransparent estimates – We thoroughly assess your space, review past utility data, and recommend highly rated heat pump options suited for Norman’s climate.
Clear, upfront pricing – Every quote breaks down costs by task and part. Diagnostic fees are always credited toward your repair or installation, so you never pay more than necessary.
Flexible scheduling – Emergency services are available seven days a week, with extended hours for urgent heat pump replacement.
Certified installation – We comply with all Norman permitting and code requirements, following strict manufacturer protocols to guarantee safe, effective results.
Transparent communication – From financing guidance to rebate navigation, we take time to explain your options, benefits, and next steps.
Post-installation support – We offer maintenance education and back every system with strong warranties and satisfaction guarantees for true peace of mind.
Throughout your project, our team keeps service disruptions to a minimum while staying focused on your comfort and routine. For new installations, we help you evaluate models for potential energy rebates and demonstrate essential controls before leaving, ensuring you’re ready to enjoy your new system. Those choosing heat pump replacement benefit from our careful removal and responsible recycling of old units, along with thorough checks to be sure every element of your new installation works seamlessly. Our ongoing support means you always have a partner in Norman who is available to help should you have any questions or if your needs evolve.
"Punctual, efficient and knowledgeable"
The technician who came to check and clean my heating unit was punctual, efficient and knowledgeable. He kept me informed if the process during each step. I am very pleased with the service today.
- Lisa P.
"The people at Arthur’s were very prompt, knowledgeable and friendly."
The people at Arthur’s were very prompt, knowledgeable and friendly. We will definitely be recommending them to friends.
- Carol J.
"Their customer service is unmatched."
Arthur’s is the best choice around for heat and air. Their customer service is unmatched. Jess helped me today and he was outstanding. They have always been quick to respond, completely knowledgeable on the issues and fair on cost. They have never left us with a feeling that we might have been over charged or gouged and today was no different.
- Scott M.
"Thanks for the fantastic service at a critical time!"
Clayton Alexander of Arthur's Air Conditioning and Heating came out on time on a cold 6 degree Sun morning with a -10 wind chill. My heat pump/electric coil system was not heating properly & my house was down to 63 degrees and getting colder. Clayton was able to diagnose a faulty switch for the electric coil part of the heating. The heat pump itself was working fine but couldn't keep up with the demand by itself. Clayton was able to patch the system so that both the heat pump and electric coil could work while the part was being ordered & received. Thanks for the fantastic service at a critical time!
- Kathy R.
"Was great to explain what problems and the fix!"
Was great to explain what problems and the fix! Was scheduled for 2/4 and he was early GREAT! Have already recommend to another person..Jess was great 5-stars!
- Glenda B.
"Clayton’s clearly a master at his craft and got our heat functioning in no time!"
Clayton’s clearly a master at his craft and got our heat functioning in no time! So very appreciative!
Local Considerations for Heat Pump Replacement in Norman
Norman’s temperature extremes—from hot, humid summers to chilly winter snaps—require a custom approach to HVAC. Understanding this, we tailor our heat pump services to meet local codes and the weather challenges unique to the Norman area. Local regulations require proper permitting and licensed professionals for installation, and we handle all permit applications and city inspections for you.
Our experience in Norman means we’re equipped to recommend systems that are durable, efficient, and right-sized for your home or business. We consider property layout, insulation types common to the region, and external factors like wind and sun exposure that can impact performance. By focusing on designs that work under Oklahoma’s demanding conditions, we help you avoid unnecessary breakdowns and ensure sustained energy savings—especially valuable given fluctuating utility costs in the area. We also stay current on city-specific rebates and evolving building requirements, maximizing both the short- and long-term benefits of your investment.
Our Customer-Centered Approach to Heat Pump Replacement
We know that investing in heat pump installation or heat pump replacement in Norman can be a big decision. That’s why our process revolves around your comfort, satisfaction, and overall experience. We’ve honed our approach over more than two decades by serving Norman’s homeowners and business owners with care and accountability.
22+ YEARS OF LOCAL EXPERIENCE – Our longevity in Norman gives us deep knowledge of Oklahoma’s unique energy and climate needs, which is invaluable in delivering heat pump installations and replacements designed to last.
FLEXIBLE FINANCING – We provide options tailored to your budget so you don’t have to delay necessary upgrades or replacements.
UPFRONT COMMUNICATION – Our detailed diagnostic fee structure is clearly communicated—residential, commercial, and after-hours rates are always transparent, and those charges are credited toward your service.
LOCAL ACCOUNTABILITY – As an established local heat pump replacement company, we’re available seven days a week for emergency issues, always standing behind our work with warranties and satisfaction guarantees.
Every member of our team is committed to delivering a smooth, rewarding process. We go beyond installations, staying engaged with seasonal maintenance tips, prompt service calls, and trusted repair advice. Our customers in Norman know they can count on us for dependable solutions, whether the need is routine maintenance, urgent heat pump replacement Norman homeowners rely on, or planning for future upgrades as technology changes. Your comfort and confidence are always our priorities.
FAQs
How do I know when to replace my heat pump?
Common signs include increased energy bills, inconsistent heating or cooling, frequent repairs, and units older than 10-15 years. Our team can assess your system and provide honest recommendations that fit your needs.
What brands of heat pumps do you install?
We install a wide range of leading brands known for quality and efficiency, such as Amana, allowing us to recommend the best fit for your property and budget.
Is a permit required for heat pump installation in Norman?
Yes, Norman typically requires a city permit and licensed HVAC contractor for installation or replacement. We manage the permit process for you, ensuring compliance and safety.
How long does installation or replacement take?
Most standard heat pump installations or replacements can be completed in a single day. If additional ductwork, electrical upgrades, or permits are needed, we’ll provide a detailed timeline before starting work.
Do you offer financing or payment plans?
Yes, we offer flexible financing options, including zero-down and low-interest plans for qualified customers. Details and application links are available on our website or by request during your estimate.
Here are some key indicators that suggest your heat pump may need attention:
Identifying issues with your heat pump can be challenging if you're not sure what to look for. You might not realize there's a problem until your system fails. Fortunately, we're here to help guide you through recognizing the signs of a unit that is having issues. If you notice any of these signs, our team stands ready to provide transparent, customer-focused solutions. Trust us to restore your comfort swiftly and effectively.
Unusual Noises
Heat pumps are designed to operate quietly. If you start to hear grinding, squealing, or rattling sounds, it's a signal that there could be a mechanical issue, such as a loose part or a lack of lubrication.
Weak Airflow
When the airflow from your heat pump is insufficient, it may have blocked vents, dirty filters, or issues with the blower.
Frequent Cycling
A heat pump that frequently cycles on and off, a phenomenon called cycling, may be overheating. It could also be an issue related to the thermostat.
Discrepancy in Thermostat Settings and Actual Temperature
: If your heat pump is blowing chilly air when set to heat, it could be a problem with the reversing valve, low refrigerant levels, or other component failures.
Ice Buildup
During the colder months, some frost is expected, but excessive ice buildup on outdoor units indicates a problem with the defrost cycle.
Increased Energy Bill
An unexplained rise in your energy bills could be the result of decreased heat pump efficiency, which can stem from numerous issues.
The System Won't Turn On
An unresponsive heat pump could be due to electrical issues, such as tripped circuit breakers or malfunctioning controls.
Uneven Heating or Cooling
If some rooms are too hot while others are too cold, it can be a sign of duct problems or an improperly sized heat pump system.
Ready for Reliable Comfort? Contact Our Team Today
If you’re considering heat pump installation or planning a heat pump replacement in Norman, contact Arthur's Air Conditioning and Heating for a detailed estimate. Let our seasoned team handle every aspect—from city permits to final system checks—and deliver the clear answers, transparent pricing, and peace of mind you deserve.
Call us at (405) 302-8225 today to schedule your service or get answers to your questions. We’re dedicated to keeping your home or business comfortable and efficient every season of the year.
